Evidence base
Research foundations
The evidence base behind this playbook: the credible thought leaders, the annual data sources, and the benchmark numbers the chapters cite. Compiled 2026-08-24 from six research memos. Affiliations were live-verified that week; items the research could not confirm at a primary source are marked β unverified. Refresh cadence: annually, or when a cited report's new edition lands.
How to read the field
B2B event expertise splits into five schools that rarely talk to each other:
| School | Who | Use for |
|---|---|---|
| Event-industry analysts | Julius Solaris, Skift Meetings, Freeman | Trends, formats, AI-in-events |
| B2B GTM operators | TACK (Bennett/Kilens), Exit Five (Gerhardt), Kennada, Jon Miller | Events as a pipeline channel β INTO's primary school |
| ROI / measurement | Jack Phillips, Elling Hamso, Forrester | Objectives hierarchies, honest readouts |
| Trade-show specialists | Jefferson Davis, EXHIBITOR/CTSM, CEIR | Sponsorship/booth decisions only |
| Experience designers | Priya Parker, Phil Mershon, Pine & Gilmore | Dinners, workshops, anything owned |
INTO synthesises operators + experience designers for owned formats and borrows measurement + trade-show craft for sponsorship decisions. Notable whitespace the research confirmed twice: there is no canonical thought leader for executive dinners β the strongest material is fragmented across Parker (design), TACK/Exit Five/SignalFire (pipeline mechanics), and agency operators (Ortus Club). A credible synthesis is publishable territory for INTO's own thought leadership.
The people (verified 2026-08)
Strategy + industry:
- Julius Solaris β founder, Boldpush; ex-EventMB/Skift Meetings; EIC Hall of Leaders 2024. The read on where the industry is going, loudest credible voice on AI for events. β Boldpush newsletter.
- Nicola Kastner β CEO, Event Leaders Exchange (since 2024-04); ex-SAP global event strategy (Sapphire, 25K attendees). Thesis: run the event portfolio like an investment portfolio. The closest match to this playbook's worldview.
- Kathryn Frankson β VP Marketing, Money20/20 USA; Skift Meetings Innovator 2025. Events as media/entertainment brands: story, campaign, flywheel.
- Liz Lathan & Nicole Osibodu β co-founders, Club Ichi (the B2B event-marketer community, 11K+ list); Lathan ex-Dell/IBM. Community-first, emotion-as-metric school.
GTM operators (INTO's primary school):
- Nick Bennett & Mark Kilens β co-founders, TACK (2023); "People-first GTM". Bennett's documented ABM-with-dinners play: $12K over 3 months β 14 meetings, 7 opportunities, $1,714/opp (β campaign detail single-sourced). The most current credible frame for founder-led, small-team event programs.
- Dave Gerhardt β founder, Exit Five (5,700+ member B2B marketing community). Best single practitioner artefact found: Exit Five's "B2B Event Playbook: Building Revenue-Driving Events in 2025".
- Anthony Kennada β founding CMO Gainsight (built the Customer Success category around the Pulse conference β the canonical conference-creates-category case), author Category Creation (Wiley); now founder, Goldenhour (post-AudiencePlus acquisition 2025-02).
- Jon Miller β Marketo/Engagio co-founder, ex-Demandbase; ABM co-creator now arguing the MQL factory is dead and human-touch channels (events) are what's left (β current venture unconfirmed).
- Matt Heinz β Heinz Marketing; "predictable pipeline" discipline applied to field events; Sales Pipeline Radio.
- Ben Hindman β Splash co-founder, originator of "event-led growth"; the ELG Playbook remains the reference frame (β current role unconfirmed post-Cvent acquisition).
Measurement:
- Jack J. Phillips β chairman, ROI Institute; the five-level ROI Methodology; co-author ROI in Meetings and Events (full PDF free on roiinstitute.net).
- Elling Hamso β Event ROI Institute; the European adaptation into the event objectives pyramid (target audience β learning β behaviour β impact β ROI) that chapter 02 uses (β current activity level thin).
Trade-show craft: Jefferson Davis β Competitive Edge (since 1991); "exhibiting by objectives"; his pre-show marketing papers ship inside major shows' own exhibitor toolkits.
Experience design: Priya Parker β The Art of Gathering (2018); purpose-first design, exclusion-creates-the-room, give-the-room-a-job β chapter 12's spine. Phil Mershon β Unforgettable (2023); peak-moment engineering, runs Social Media Marketing World.
The bookshelf
| Book | Author | Use |
|---|---|---|
| The Art of Gathering (2018) | Priya Parker | Dinners + workshops β read first |
| ROI in Meetings and Events (2008) | Phillips, Breining, Phillips | The rigorous measurement text (free PDF) |
| Unforgettable (2023) | Phil Mershon | Experience/peak-moment design |
| Category Creation (2019) | Anthony Kennada | Flagship-conference-as-category, for the long game |
| The Experience Economy (1999/2019) | Pine & Gilmore | The theory under "events as product" |
| The 2-Hour Cocktail Party (2022) β | Nick Gray | Tactical small-gathering formula |
| Trade Show and Event Marketing (2005) β | Ruth P. Stevens | Dated but structured exhibit economics |
No credible executive-dinner book exists β operator content (Exit Five, SignalFire's dinner playbook, Splash ELG) fills the gap.
Annual data sources (calibration cadence)
| Report | Cadence | What it's for | Latest headline (as researched) |
|---|---|---|---|
| Forrester State of B2B Events | Q1 annual | The strategy-grade dataset | Budgets flat/down for two-thirds of teams; 59% shifting to more, smaller hosted events; high performers put ~63% of event budget into owned events (2024β25) |
| Gartner CMO Spend Survey | annual | Budget share context | Marketing 7.7% of revenue; events largest offline channel at 19.3% of non-digital (2025) |
| Freeman Trends Report | 2Γ/year | Attendee behaviour | 51% return for networking; peak-moment gap: 85% who get one return, only 40% report one (2025) |
| CEIR Index + Predict | quarterly/annual | Exhibition-industry health | Q3 2025 index still 11% below 2019; 2026 "partly cloudy" |
| Bizzabo State of Events | annual (vendor) | Organizer sentiment | 78% call in-person their most powerful engagement; small events (<150) grew 34% YoY H1 2025 |
| EventTrack (Event Marketer) | annual | Experiential impact | 85% of B2B attendees feel more educated post-event (2026 ed.) |
| Amex GBT M&E Forecast | annual | Cost planning | 70%+ expect per-attendee costs to rise (2026 ed.) |
| Forrester Marketing Budgets Survey | annual | Our reference class | Nearly half of professional-services firms put >30% of program budget into events (2025) |
Communities/newsletters worth a standing subscription: Boldpush (industry), Exit Five (B2B marketing peers), Club Ichi (event-marketer peers), Skift Meetings (news), Event Marketer, PCMA Convene. Trade-show craft when needed: EXHIBITOR/CTSM.
Benchmarks the chapters cite
Labels: π analyst/academic-grade Β· π industry body (legacy noted) Β· β₯ vendor-published (directional; skews favorable) Β· β unverified at primary source.
Selection + budget:
- ICP density beats size: a small event at ~60% ICP match outperforms a large one at ~5% β₯ (Vendelux 2026). Sponsorship pricing sanity: top tiers β $5β25 per expected attendee β₯.
- Booth all-in β 3Γ floor cost π (EXHIBITOR rule); sponsorship all-in 1.5β3Γ rights fee (playbook synthesis; legacy IEG: $2.20 activation per $1 fee π 2017); dinners $5β20K, $150β400+/head β₯; team-of-3 conference trip $10β30K all-in β₯.
- CEIR legacy ratios π (15β25y old β ratios only): show lead β half the cost of a field-sales contact. The "$20.98 per $1" trade-show ROI claim: β folklore, do not use.
Conversion + follow-up:
- Speed: within-1-hour responders ~7Γ more likely to qualify a lead; average firm took 42h, 23% never responded π (HBR 2011). 5-min vs 30-min β 21Γ qualification odds π (MIT/InsideSales 2007β11).
- Event leads β opportunity at ~40% vs ~5% for other channels β₯ (Vendelux 2026); in-person event oppβclose ~12% β₯ (HockeyStack panel 2025).
- Sequences: 4β7 touches β 3Γ the replies of 1β3 β₯; warm post-event notes reply at 20β40% vs 3β5% cold β₯; LinkedIn requests referencing an in-person meeting β 45% accepted, 63% of acceptances within 24h β₯.
- Show rates: exec dinners 80β90% β₯; pre-booked conference meetings 60β75% β₯; free open events 50β60% show (Eventbrite guidance + corroboration); paid/committed formats ~90%.
- Dinners: 30β50% attendeeβqualified-opp β₯ (ceiling); $1β3K per qualified meeting β₯; documented programs: $280K/20 dinners β $3.2M pipeline β₯β (best-case, unnamed company).
- Meeting no-shows: 20β40% typical; 35β55% recoverable within 48h β₯.
Measurement:
- Sourced vs influenced norms: marketing sources 25β45% of pipeline, influences 60β85% β report both, never sum β₯.
- Attribution window = 1.5Γ sales cycle (or 90th-percentile time-to-close); 30-day defaults zero out event impact on long cycles.
- Self-reported attribution catches what software misses: 41% of closed-won deals named a channel that multi-touch gave <5% credit π (HockeyStack SRA 2024, n=600+ companies).
- Buying committees: 9β11 people (Gartner via secondary) β credit accounts, not contacts.
Debunked / never cite:
- "80% of trade-show leads are never followed up" β CEIR disclaims it; the citation trail forks. The documented failure: <10% of exhibitors capture qualification context at the booth π. Use the second claim, not the first.
- "78% of buyers purchase from the first responder" β β weak provenance (single survey).
Standing cautions
- Vendor gravity. Vendelux, Bizzabo, Goldcast, Splash, BoothIQ numbers sell event software/services. Use them as directional planning inputs and ceilings; anchor strategy claims on Forrester/Gartner/CEIR/Freeman/HBR. Every stat entering an external INTO artefact needs the SOP Β§12 evidence label and a re-verification.
- Time-sensitive facts rot. Visa/entry rules (chapter 05), report editions, people's affiliations β all carry as-of dates in the memos; re-verify at use time. Three of our seed thought leaders changed roles within 18 months of being famous for the old one.
- Our own data beats all of it. Every pack instance logs actuals; after 3β4 events the CRM's conversion rates replace these benchmarks in the templates. That is the template system working as designed.